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Branded Calling
Dealers would like the ability to use branded calling for outgoing calls. Providing logo and call reason to the telephony providers will increase pickup rates.
Pin Conversation Message
Dealers would like the ability to Pin or Bookmark conversation messages during a conversation so that they do not need to scroll through past messages to find critical information.
Video Upload and Video Library
Dealers would like to be able to upload video responses to conversations and pull videos from an asset library of videos to send to customers via text message.